What is the FIRST step a certifyme.com technician should take when
troubleshooting a scanner?
Leading the way in IT testing and certification tools, www.certifyme.com
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A. Ensure that the correct scanner drivers are installed.
B. Check that the 630-006 scanner has power and is powered on.
C. Check all cables to the scanner.
D. Ask the user whether the scanner has worked previously.
Answer: D
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